Persistent Print Job which ONLY shows within MS Word Print Dialogue

Persistent Print Job which ONLY shows within MS Word Print Dialogue

Post by Istanbill » Sun, 13 Jan 2008 19:45:58



Hello everyone.

I have a problem that has been ongoing for some time. I have a desktop
machine functioning as a print- and file-sharing server over a wireless
home network shared by two laptops. All machines are running MS Office
2000. On my personal laptop, if I go to print something within any of
the MS Office programs, the print dialogue window within MS Office says
"Printing: 3 documents waiting", while all my other printers show as
"Idle". The real stumper is that no other machine in the house shows
this--my wife's laptop and the desktop machine (within MS Office and
without) show the machine as idle (the desktop is directly connected
via USB, while my wife is connected wirelessly like me).

I have stopped and restarted the spooler on all three machines -- if I
view the printer from within any computer's 'Printers and Faxes'
control all show no queued documents. On my laptop any other program's
internal print dialogue shows my home-networked printer to be 'idle'
with no pending jobs.

I considered the possibility that there was a renegade command sitting
on my router, but a browse through its administrative menus and a quick
reset suggested that there is no such issue. That leaves my machine
alone and MS Office in particular.

So my question is whether MS Office actually runs some kind of internal
spooler and whether its queues can be purged or messed with in other
ways?

This really has me stymied. It is the only suite of programs that I
cannot print from wirelessly at home, and all efforts to find a
solution online have proven fruitless.

Thanks in advance for any help you can offer!

Istanbilly


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