Trying to install Office 2000 updates freezes when checking CD source.

Trying to install Office 2000 updates freezes when checking CD source.

Post by Ant » Mon, 20 Feb 2006 05:10:06


Hello.

I have this old Toshiba Satellite notebook running Windows 98 SE (all
critical updates) and Office 2000 SP3 Premium. I am trying to download
the latest two updates (one for PowerPoint and one for Outlook). Every
time Office Update checks for the inserted Office 2000 Premium CD #1, it
freezes and Windows 98 becomes unresponsive (mouse cursor still can
move, but no clicking). Ctrl-alt-del would result a blue screen and have
to hard reset to reboot.

How can I install the latest updates without the CD #1 or from the HDD?
I have to use the CD either way for smaller patches or bigger
patches. Thank you in advance. :)
--
"PLEASE tell your aardvark that I'm NOT an anthill!" --unknown
/\___/\
/ /\ /\ \ Phillip (Ant) @ http://www.yqcomputer.com/ (Personal Web Site)
| |o o| | Ant's Quality Foraged Links (AQFL): http://www.yqcomputer.com/
\ _ / Remove ANT from e-mail address: XXXX@XXXXX.COM
( ) or XXXX@XXXXX.COM
Ant is currently not listening to any songs on his home computer.
 
 
 

Trying to install Office 2000 updates freezes when checking CD source.

Post by Susan Raml » Tue, 21 Feb 2006 05:39:33

Hi, Ant,

Have you tried to re-install / repair your Office installation using that
CD? Could the CD itself be corrupt, or the drive?

--
Susan Ramlet
MVP - Office

Please reply to the newsgroups where others may benefit.

 
 
 

Trying to install Office 2000 updates freezes when checking CD source.

Post by Ant » Tue, 21 Feb 2006 11:23:54


No. However, I managed get it to work after copying the CD files and
directories/folders to the HDD. I ejected the CD and ran the updates.
The updater asked for the CD source and I pointed it to the HDD
(data.msi). That worked. I wasted 500 MB of disk space, but it worked.

I had NO problems reading the CD even though it took almost ten minutes
to copy (old notebook and DVD-ROM drive).
--
"Don't be no Ant-Man. An Ant-Man has very low horizons." --unknown
/\___/\
/ /\ /\ \ Phillip (Ant) @ http://www.yqcomputer.com/ (Personal Web Site)
| |o o| | Ant's Quality Foraged Links (AQFL): http://www.yqcomputer.com/
\ _ / Remove ANT from e-mail address: XXXX@XXXXX.COM
( ) or XXXX@XXXXX.COM
Ant is/was listening to a song on his home computer: The Darkness -
Givin' Up
 
 
 

Trying to install Office 2000 updates freezes when checking CD source.

Post by Susan Raml » Wed, 22 Feb 2006 01:42:34

Cool. Thanks for posting back with what resolved it.

--
Susan Ramlet
MVP - Office

Please reply to the newsgroups where others may benefit.





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