problem with Adobe acrobat 7 plus adobe reader 8.12

problem with Adobe acrobat 7 plus adobe reader 8.12

Post by Jackie » Sun, 25 May 2008 16:08:07



I recently installed Vista Home premium on my 1 yr old computer that was
suppossed to be "Vista Ready" the upgrade came as part of the package
just not got around to installing it until now, I have adobe acrobat pro
6.0 plus pro 7 upgrade I also have downloaded Reader V8.1.2 with all of
them I get the error message the program is not working and windows will
look for a solution and notify me etc etc, I have gone to adobe's
website to try and find a solution to no avail or at least nothing I
haven't already tried I have quite a few other annoying little problems
with it but will deal with them one at a timeLOL Thanks in advance for
any help.
OOOH BTW I am not very computer litterate so easy language and
instructions would be much appreciated too, Thanks Jackie


--
Jackie B
Posted via http://www.yqcomputer.com/
 
 
 

problem with Adobe acrobat 7 plus adobe reader 8.12

Post by Not M » Sun, 25 May 2008 17:30:26

When you installed Acrobat 8, did you download the installer (save) then
right click the install file and 'run as administrator' to install it?

 
 
 

problem with Adobe acrobat 7 plus adobe reader 8.12

Post by YnJ1bW15Zm » Sun, 25 May 2008 19:28:00


You could try Foxit reader, it does everything Acrobat can.
Visit www.foxitware.com
HTH.
 
 
 

problem with Adobe acrobat 7 plus adobe reader 8.12

Post by YnJ1bW15Zm » Sun, 25 May 2008 19:31:00


Sorry! correction, www.foxitsoftware.com
 
 
 

problem with Adobe acrobat 7 plus adobe reader 8.12

Post by Jackie » Sun, 25 May 2008 22:20:04


Not Me;842122 Wrote:

No I didn't , I just clicked on the download from Adobe's web site and
away she went, I have installed and uninstalled this several times and I
don't even recall seeing that window to be honest, should I uninstall
yet again and try again? Jackie


--
Jackie B
Posted via http://www.yqcomputer.com/
 
 
 

problem with Adobe acrobat 7 plus adobe reader 8.12

Post by Jackie » Sun, 25 May 2008 23:03:25


OK I uninstalled yet again and reinstalled yet again it doesn't give you
that dialog window in the main download centre of adobe so I canceled it
and went and found another place within their website to download from
and that did give me that window so I did as you suggested but it hasn't
solved my problem either, I have 4 emails with PDF files attached that I
need to get at when I try to open them all I get is adobe reader 8.12
has stopped working same thing happens when I click on the reader icon
on my desktop.


--
Jackie B
Posted via http://www.yqcomputer.com/
 
 
 

problem with Adobe acrobat 7 plus adobe reader 8.12

Post by Spacema » Mon, 26 May 2008 08:05:43

Hi Jackie,
You might want to try saving one of the files to somewhere
on your computer, and then try opening it just to see if it is any different
then the error you get now.
 
 
 

problem with Adobe acrobat 7 plus adobe reader 8.12

Post by Jackie » Mon, 26 May 2008 08:28:52


well I don't think this can be the problem because I have installed i
on a new laptop that has Vista Ultimate pre installed on it, in fac
touch wood I haven't had any issues or problems with installing anythin
on that machine, seems like all the problems are with this upgrade fro
XP sp2 to Vista Home premium sp1, may be I should have done a clea
install but it did tell me there wasn't any need to, Thanks anyway
Jacki
 
 
 

problem with Adobe acrobat 7 plus adobe reader 8.12

Post by Jackie » Mon, 26 May 2008 08:40:03


well I thought I would try it so saved it to my desktop and nope tha
doesn't work either but thanks for the suggestion,Jacki