Hardware or fixable software issue?
running a dell vista, almost 2 years old. last night, went to turn
off computer before bed. upon moving the mouse to deactivate the screen
saver, i noticed firefox and aim were already closed though I did not
close them. I went to restart them and my computer rebooted. It went to
a black screen after the initial boot, i never saw the log on screen.
after another reboot, i was prompted for a repair program. it searched
for problems, then it took forever to repair and it hung up. rebooted
same thing but this time after the repair, it prompted me to do a
restore. i finally allowed it to do a restore point.
after reboot, i got to my log in screen. under normal, i cant log in as
the first application it saw, it seemed like it failed. numerous times i
tried and i would get different errors.
werfault.exe app error
atbroker.exe app error
even got a few blue screens, one of them was PFN_LIST_CORRUPT
another was PAGE_FAULT_IN_NONPAGE_AREA
I got into safe mode but with a black background, nothing on my
desktop. no programs seem to work, at least the few i tried like virus
checker. i cant run msconfig from start screen, it flashes and
disappears. I have to open task manager to do so. I attempted to go to
start-explore and the windows explorer screen flashes very quickly and
disappears. Im trying to backup some documents.
I noticed I can go to safe mode in command prompt and I can run a
directory on documents and my files are there.
however, my comp reboots often for no apparent reason sometimes. during
one of them, i was prompted for the repair program again. this time, i
ran the memory diagnostics tool.
in standard, almost immediately, i get a status update stating
"hardware problems were detected....contact manufacturer". I let the
scan run and when it reboots, i never get to see the log. sometimes i
can log in after the reboot to my initial vista page but black
in extended, it seems to hang at 21% part 1 test or 10% overall done.
im running that right now and its hung there for almost 30 minutes. Ive
noticed some people have issues with it *** at 21% and they dont
have the same issues (at least not from reading their problems) as me.
lastly, no more warranty, or any paid customer service help from dell.
all that expired after the initial year.
is this definitely a hardware issue and if so, what do you think it is,
the memory or hard drive, etc...?
Edit- dont know if this is any help but when I attach my flash drive to
the computer, i can not open it up to see whats on it even though I know
it has a few work documents and have a 2nd older computer Gateway XP
that it works fine on.
Any advice is GREATLY appreciated!!!