I need to vent frustration

I need to vent frustration

Post by UCBGcm9nd2 » Mon, 14 Jan 2008 01:46:00


Now spent many hours trying to solve a problem in mail. Cannot get any
technical support from Microsoft as the possible codes for the product code
(as read from the bottom of the machine) are not being accepted. Toshiba, the
manufacturer of this new machine, have no support contacts. I am isolated in
my confusion.
Before getting to this point, scanning through masses of help pages and then
trying the internet, has taken an extremely long time, of getting no mention
whatsoever of my problem.
My experience provides perfect evidence of the pre *** of systems over
customer service - the system is clearly much more important than actually
providing any kind of service to the customer.


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I need to vent frustration

Post by robertmile » Mon, 14 Jan 2008 03:50:58


I think I've read that Toshiba PCs often come with a program with SMS
in it's name installed, but this program often causes problems. You might
look at whether you have such a program, what it does, and if you want
it enough to keep it installed.

 
 
 

I need to vent frustration

Post by Gary Vande » Mon, 14 Jan 2008 11:01:45

It isn't clear to me what the problem is. First you mention an undefined
"problem in mail." Then you go on to talk about "product code."
If you need help with this product code issue, try the general Vista newsgroup:


--
Gary VanderMolen, MS-MVP (WLMail)