Line Redirection Question

Line Redirection Question

Post by Fran » Wed, 09 Feb 2005 07:23:37

I am trying to set up line redirection on a Norstar system and have a

I have set "allow redirection" to "Yes" - I go to the station
and hit "Feature 84" - I'm prompted to "Select Line Out" and I hit one of
the two line out buttons on the phone.

I am then prompted to "Enter Digits" - I enter the phone number that I
want to redirect to. Here's where I'm stuck. Eventually it will say
"Feature Timeout" - is there another step that I'm missing? Do I need to
say "OK"?

Thanks in advance for any assistance!

Line Redirection Question

Post by Nortec in » Wed, 09 Feb 2005 14:21:38

Yes - You also need to select the line you wish to redirect. See your
System Coordinator guide that comes with the system - it covers this in


Line Redirection Question

Post by Fran » Thu, 10 Feb 2005 00:01:21

Well, I wouldn't exactly say that the Coordinator Guide covers this in
detail. On pages 118 and 119 the guide says:

1. Press Feature 84
2. Select the outgoing line to be used for redirected calls.
3. Enter the number to which calls are redirected.
4. Select the lines to be redirected.

So it's not much more detailed than what you posted - though I do
sincerely appreciate your response.

If I select another of the two lines on the phone I just get a dialtone
and no line redirection takes place.

When they say to select the line to be redirected do they mean to just hit
the key corresponding to the line? That's what I'm trying but it doesn't
seem to be working.

Any idea what I'm doing wrong?

Line Redirection Question

Post by spam » Thu, 02 Jun 2005 09:21:38

When it says select line to be rediirected I'd normally sellect "All
then press OK it then normally responds "programmed

Line Redirection Question

Post by nmackie_at » Fri, 09 Oct 2009 04:09:06

nmackie had written this in response to
Sorry for the 4 year old wake up of this post - but I thought since this
matches my issue it would be best to post here than starting a new post.

trying to redirect on do not have an "All" button and any line button I
hit exits the line redirection feature and gives me a dial tone.

When the phone prompts: 'Select Line(s)' what do I hit if I have no All


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