I have a site with an Option 11C (SITE B) tied back to a Option 81C
(SITE A). Site A is where the voicemail resides.
If a call goes to a phone at site B and the person doesn't answer the
the FDN works correctly and the call goes to voicemail. However, if
the person is busy on the phone, the call will not go to the persons
Instead it will go to voicemail and ask for you PASSWORD. I wasn't
sure of what number was being sent to VM, so I tried my password and it
worked. So the calling number internally is being sent to voicemail.
However, this is happening to external calls too, but they are routing
to another extension.
Any ideas where to begin looking... This user only has one DN on key 0.
People with two DN's seem not to have the issue, but this problem
just started recently so I do not want to have to add DNs.
TN 007 0 00 10
CLS CTD FBD WTA LPR PUA MTD FNA HTA TDD HFA GRLA CRPD STSA
MWA LMPN RMMD SMWD AAD IMD XHD IRA NID OLA VCE DRG1
POD DSX VMD CMSD SLKD CCSD SWD LNA CNDA
CFTD SFA MRD DDV CNID CDCA MSID DAPA BFED RCBD
ICDD CDMD LLCN MCTD CLBD AUTU
GPUA DPUA DNDD CFXA ARHA FITD CLTD ASCD
CPFA CPTA ABDD CFHD FICD NAID BUZZ AGRD MOAD
AHA DDGA NAMA
USRA ULAD RTDD RBDD RBHD PGND FLXD FTTC DNDY DNO3 MCBN
KEY 00 SCR 5103 0 MARP
NAME Donavan James
01 DIG 15 55 R
02 ADL 31
03 ADL 31
16 MWK 6020
19 CFW 12 6020
23 SCU 0070
DATE 14 FEB 2005