problem with Symantec VPN client through a Linksys broadband router

problem with Symantec VPN client through a Linksys broadband router

Post by JAC » Thu, 18 Dec 2003 07:36:03


I am having a problem when I try to use Symantec VPN client on my
WINXP Pro laptop through a wireless connection to my cable modem via a
Linksys 4-port wireless router/switch.

This works fine when using dial up to connect to our AT&T dial up
account. The problem is only when using my broadband account.

When I start Symantec VPN client, I can log in fine and connect to the
tunnels fine. But after being connected to the tunnels, whenever I
try to access our servers (email and file server), I get a DNS error
(in the case of the file server). In Outlook I get a basic server not
found message.

What could be going on what this works on my dial up but not my
broadband account on the exact same computer?
 
 
 

problem with Symantec VPN client through a Linksys broadband router

Post by pheonix1 » Thu, 18 Dec 2003 12:21:52


check the firmware on the linksys box.
This is a pretty common problem, updating the firmware should fix it.

 
 
 

problem with Symantec VPN client through a Linksys broadband router

Post by JAC » Fri, 19 Dec 2003 00:19:32

I have verified that I have the latest firmware.

On Wed, 17 Dec 2003 03:21:52 GMT, pheonix1t
 
 
 

problem with Symantec VPN client through a Linksys broadband router

Post by pheonix1 » Fri, 19 Dec 2003 14:12:01


what do the logs say? Can you spot anything obvious?