Beginner with a netware 4.11 headache - help!

Beginner with a netware 4.11 headache - help!

Post by DJ » Sat, 19 Jul 2003 05:04:51


Here's my problem - please feel free to laugh or offer suggestions!

Our one and only company system support guy got laid off 2 weeks ago (long
story), leaving me (basic support skills but no expert) running the show.
Anyway, we run Novell Netware 4.11 to allow about 10 people in one
department to log into various databases. Until today that is. Now only 2
max. can log in at a time, and the server says something about the license
file maybe being damaged.

Ok, so I read the documentation, found some license disks, and tried to add
these licenses via the Install utility. Then I found out that the
administrator username and password that our previous systems guy usually
used for everything else don't work here. Someone rang him up, but either he
genuinely doesn't know the right details or he's keeping them to himself (I
might do the same myself, in his shoes).

Meanwhile, 8 angry users started taking it in turns to ring me up and ask
when they could go back in the system (at 10 minute intervals). Two
companies I thought supported the system claim they actually don't, one guy
who could come in and help can't because his dad is really ill, and another
tech *** r we sometimes use says he doesn't know anything about it, but
is willing to come in and read the manuals. Great!

Anyway, I've downloaded a file called BURGLAR.NLM which is supposed to let
you add users with supervisor access. My plan for tomorrow is to try and run
this to create a super login in my name. Then, I login with those details
and find the bit where users and passwords are stored. Then it's just a
matter of changing the ADMIN user password. Ta-daaa!

My questions are:
1. Is this going to work?
2. Which utility do I run to view/edit the passwords, assuming it works up
to there?

and the tellingly basic...

3. I think Login server/username from the console prompt is the way to login
a) How do I establish my server name?
b) Will it work like this or do I need to add some of that context stuff

Any suggestions, comments, offers of other employment gratefully received.


Beginner with a netware 4.11 headache - help!

Post by Cavea » Sat, 19 Jul 2003 20:11:33

Sorry, I don't mean to be rude or mean, but I thought your post was one
of the funniest post I've read in a long time.. It's what you get when
the management is too cheap to hire a needed extra hand. It's sort of
mirrors my situation. I've got 50 whining users to take care of, doing
everything from networking to hardware to programming. One of these
days, I'll quit and take my passwords with me, just to make a point..


Beginner with a netware 4.11 headache - help!

Post by marcu » Sat, 19 Jul 2003 23:30:42

On Thu, 17 Jul 2003 20:04:51 +0000 (UTC), "DJ"

Suggest you get someone in to do a day's consultancy in sorting out
the licensing issue and to train you up in basic system admin.


Beginner with a netware 4.11 headache - help!

Post by Nick » Sun, 20 Jul 2003 03:47:27

In article < XXXX@XXXXX.COM >,

That's exactly why I was asking him where he was! :)

If you want to email me a list of issues I might be able to resolve some
by email, but I could take a day off work and pay you a visit if you
were interested - I would definitely be cheaper than a NetWare
consultant hired through a support company or agency! (email address in


Nick (CNE 3.x/4.x/5.x with 6 pending)
Nick at

Beginner with a netware 4.11 headache - help!

Post by DJ » Sat, 26 Jul 2003 03:37:37

It's not easy, especially when it's just yourself. My main job is web
design, the tech support bit was offered to me as part-time but so far it's
been more like 90% time. There's 80 people in the building all with
different flavours of Mac or PC, and shedloads of peripherals in various
stages of decay. We have 2 networks cobbled together via a patchbox that
looks like a plate of spaghetti. Also there are about 8 different kinds of
database on the go (none of which I've had any experience on).

Perversely, I'm enjoying it.


Beginner with a netware 4.11 headache - help!

Post by intothebi » Sat, 26 Jul 2003 19:44:19

On Thu, 24 Jul 2003 18:17:23 +0000 (UTC), "DJ"

Is this "burglar thing" some publically available
information/software? Didn't see anything else about it in the


Beginner with a netware 4.11 headache - help!

Post by johnswrN » Sat, 26 Jul 2003 22:16:10

On Fri, 25 Jul 2003 10:44:19 GMT, XXXX@XXXXX.COM (Tony Lewis)
typed with two fingers, :

Burglar NLM has been around for quite some time. Almost as long as
failing memories!

Beginner with a netware 4.11 headache - help!

Post by intothebi » Mon, 28 Jul 2003 19:04:38

On Fri, 25 Jul 2003 13:16:10 GMT, XXXX@XXXXX.COM (William

I've been doing Novell since before NLM's :( Fortunately never forgot
a supervisor password hence my ignorance. However, it was
disconcerting to see how many "hacking tools" there are for Netware.


Beginner with a netware 4.11 headache - help!

Post by DJ » Thu, 31 Jul 2003 02:07:49

> Are the macs the little tiny ones from the really early 90's? If so, are

Well, we've got a load of those thin ones with no CD drive. Think they're
LCIIs (?)
There may be some older ones too, not sure. The guys in the services
department moved them all into the stores while we get our act together and
decide what to do with them. In the past the company offered old equipment
to staff for sale, but now that most of the people here seem to be taking
the plunge with brand new PCs I don't think the crumbling old macs would
exactly be snapped up. Probably give it a try anyway.

We found a load of really old software and manuals too. Mostly not in great
condition though, so I doubt it'd be worth trying to sound out vintage
computer dealers.

Any ideas what to do with 2 dozen really old or broken printers? Some kind
of art installation maybe?