easekite < XXXX@XXXXX.COM > wrote:
I have been pondering this post and some others from the same person and would
like to offer some thoughts.
Firstly there are legitimate reasons why vendors may not advise who their
supplier is -
1. They may believe they have an edge in quality and/or cost of material and
don't want their competitors to know.
2. They may change suppliers from time to time after careful research into
quality and compatibility.
3. They may be annoyed by the way some people demand confidential information!
The business is not a whores business, it is a legitimate extremely large
industry that has been in existence for more than 2 decades, many of todays
compatible cartridge manufacturers/remanufacturers have been in business all of
that time and have tens of thousands of satisfied customers otherwise they
would no longer exist, the margins are very small indeed. The logic is
inescapable, at least to somebody with more than one brain cell. I don't know
many in this business that make guarantees about head clogging that are in any
way superior to the OEM guarantees (which don't really exist) - think about it!
There is no evidence at all other than the tenuous bits and pieces in this and
similar forums that non OEM ink causes more problems than OEM ink; these forums
are in no way a measure of the quality of inks OEM or otherwise, to understand
this needs three brain cells. Actual comparisons are done by manufacturers of
all persuasions who in most cases do detailed and scientific research into the
quality of their products, this includes listening to their customers some of
whom are giant corporations who are careful about the way they spend their
money (believe me they are!).
The word brand properly applies to anybody who makes something and sells it
under their own name, whether they be a large or small company and ink is by no
means the only constituent in a properly made or refilled cartridge, there are
many other factors including the container design, the filling process, the
sealing of the head/nozzle and the packaging (not the marketing, but the way
the cartridge is protected during its shelf life - this is absolutely critical
and difficult to achieve with some cartridges). I have seen more failed
cartridges from one particular OEM than from all of their refilling competitors
combined and they have a massive chunk of the market, so even they struggle!
Two other OEM's have struggled to achieve quality, one has made it and another
has a way to go. It is a hard industry but no complaints after all most of the
easy businesses are illegal!!!
The other thought I had is that it is oh so easy to be anonymously rude and
discourteous in news groups, clearly it needs someone of huge intellect to blag
an entire industry about which they know almost nothing. Printheads fail
sometimes, mostly they are recoverable. The causes are very well understood and
rarely have anything to do with ink quality unless the customer buys at the
bottom of the market (true of just about all industries right? Sorry that needs
five brain cells to understand!) - that is based on years of experience not
just an opinion based on one or two printer problems.
Most of the OEM's talk to each other in an attempt to keep the industry fair,
clearly they do not share all information with their competitors but these are
often formal meetings to se