Broadband & PPP Fault

Broadband & PPP Fault

Post by Bryn Evan » Thu, 10 May 2007 04:08:25

My newly enabled Broadband fails to communicate (inward)

I know that i have probably failed to pay attention when this
sort of thing has been discussed in the past. :((

Broadband is enabled and definatly working, good signal and speed,
as reported by Router ADSL Stats page. Filters fitted as required.

The Router taken to family house, was configured to their system
(Windows software) and worked immediatly.

ReConfigured to MY settings (Treble checked) and All the setting
on the router ARE as specified by my ISP (FreeOnLine)

Click browser to request a page and BB Data light fickers, pause
and flicker again, presuably the return. No page available at
the browser (several tried - NetSurf, Browse, WebsterXL.).

** The ROUTER Diagnostics page gives FAIL at PPP level ** (only)

Router has worked as a Hub between two computers RPC and A7000
for two years ok, so IP addresses are correct.
Tried disabling ShareFS, with no effect.

My equipment is RiscPc, RO4.02

Rcomp DialUp works fine, NetFetch Fails to resolve.

* So - Obviously -
There is something missing or miss-set on my computer.

What have I missed ?? PLEASE !!

|)ryn [vans mail to - XXXX@XXXXX.COM

Broadband & PPP Fault

Post by druc » Thu, 10 May 2007 04:19:27

This means the IP level connection to your ISP isn't working, usually
because either the wrong username and password has been supplied in
the WAN or PPPoE settings, or they haven't enabled your connection

If your broadband is based on BT's wholesale product (rather than LLU
or cable) then you can use their test account which will at least
fetch a default page (for any URL entered) to see if its working.

Username: bt_test@startup_domain
Password: (none)

Then if that works, carefully renter the username and password given
by your ISP.

You can discount anything on the computer at this stage.


The ARM Club Free Software -
The 32bit Conversions Page -


Broadband & PPP Fault

Post by Bryn Evan » Thu, 10 May 2007 04:37:57

In a mad moment - druck mumbled :

Hm Thanks for quick reply - I'm tearing my hair.

The User details ARE correct as per their email confirmation
and as I expected them to be.

Phoned for confirmation of Enabled two days ago and received a
positive answer !

The only thing is no mention of PPPoE sttings - I was quoted
PPPoA VC Multiplex.

I'll try again, and the BT test tomorrow.

Didn't really want to re-configure the router again as i
only have WebsterXL to do the JavaScript bit, and I'm not too
happy with that, hence the family visit !
|)ryn [vans mail to - XXXX@XXXXX.COM

Broadband & PPP Fault

Post by druc » Thu, 10 May 2007 04:59:42

Sorry it is PPPoA.


The ARM Club Free Software -
The 32bit Conversions Page -

Broadband & PPP Fault

Post by David Pit » Thu, 10 May 2007 15:58:44

In message < XXXX@XXXXX.COM >

I would be a bit suspicious of WebsterXL's capabilities. I had an
oddity with a Voyager router where Oregano2 would purport to have made
a change but in reality it had not, the RISC OS port of Firefox had to
be used. The router did work when set up with Windows but not when
setup with WebsterXL. I gave up on RISC OS browsers some time ago and
bought a laptop, IE7 and Firefox just so do the job. On the other hand
pointing the finger at WebsterXL is only a guess.

Both of the routers I have used have two connection lights. The first
is 'ADSL' which is the connection to the exchange, the routers can
report this speed. The second light is 'PPP' which is the onward link
from the exchange to the ISP.

Given the evidence I would suggest another family visit and setup the
router there with the FreeOnLine settings, or try to borrow a laptop.

I have had a little fiddle around with my Iyonix and just because
ShareFS is working it does not mean all is well with the internet

OS4.04 Internet config

Configuration > Network > Internet - Enable TCP/IP Protocol Suite.

Interfaces - set IP address, Netmask, set 'Manually' and tick Primary

Routing - set router IP.

Host names - local names, DNS server IP addresses and set 'Use name
servers also'.

Host file, eg:- loopback localhost loghost Voyager Iyonix


David Pitt.

Computing with RISC OS.

Broadband & PPP Fault

Post by Bryn Evan » Fri, 11 May 2007 01:16:47

In a mad moment - David Pitt mumbled :

Thats the problem - The router config page is showing the (correct ?)
FreeOnline settings as they were when I came home.

I will re-check the Internet settings, tho' I'm sure that they are
correct,(mine is a setting for the router, with corresponding
computer numbers)

What gets me is that the thing worked superbly when set to the
family's system (after he finally found the correct user/password
set) Unfortunaly, they are in HULL and there is no access there for
Freeonline, so i coudnt test my settings on their computer.

Thanks for the responses.

|)ryn [vans mail to - XXXX@XXXXX.COM

Broadband & PPP Fault

Post by Alan Calde » Fri, 11 May 2007 01:52:08

In article < XXXX@XXXXX.COM >,

What actually do you get in the browser window when you try accessing a

I suppose you have actually set the router as a Gateway in Routing and
provided its IP address in Resolver?




Alan Calder, Milton Keynes, UK.

Broadband & PPP Fault

Post by Bryn Evan » Fri, 11 May 2007 04:21:05

In a mad moment - Bryn Evans mumbled :

Aaagh - Been on the 'phone to FreeOnLine (PlusNet)

They *** ed up the UserName and linked it to PlusNet instead of
FreeOnLine - Grrrr.

Many thanks to those who helped.

The BT test suggested by Druck worked straight away.

Should be working tomorrow and a credit for unavailable time.

|)ryn [vans mail to - XXXX@XXXXX.COM

Broadband & PPP Fault

Post by Bryn Evan » Sat, 12 May 2007 01:08:07

In a mad moment - Bryn Evans mumbled :

All working now - 'Happy Bunny'

|)ryn [vans mail to - XXXX@XXXXX.COM