New ISP, same Airoprt, can't connect

New ISP, same Airoprt, can't connect

Post by Viewe » Sat, 15 Jul 2006 08:07:54


Hellllllpppppppp!

I just switched from DSL to Comcast internet service. All worked fine
with my old airport distributing the internet to 3 computers at home.

Now, I can only connect to the internet if I connect via the fat
phone-type cble directly from the cable modem to my mac. The little
radio antenna ting on the top right of my screen finds the airport base
station but says "Looking for PPoE Host".

What does this mean?

How do I get back to the old setup where the cable from the modem went
to the airpost base station and then all thecomputers could see it?

Help, I'm a poor pathetic guy without enough internet for the family...

Thanks!
 
 
 

New ISP, same Airoprt, can't connect

Post by John McWil » Sat, 15 Jul 2006 08:35:00


Get rid of the settings with PPoE in them. Haul out your router's guide;
you'll need to set the router to be the MAC address; from there you can
connect your ethernet and airport connection without further ado.

--
John McWilliams

 
 
 

New ISP, same Airoprt, can't connect

Post by Barry Marg » Sat, 15 Jul 2006 08:53:34

In article < XXXX@XXXXX.COM >,



PPPoE is the way customers connect to DSL ISPs, but it's not used by
cable modem ISPs. Change the Airport base station to use DHCP.

Also, when you change the device connected to the cable modem, you'll
need to power it down to reset it.

--
Barry Margolin, XXXX@XXXXX.COM
Arlington, MA
*** PLEASE post questions in newsgroups, not directly to me ***
*** PLEASE don't copy me on replies, I'll read them in the group ***
 
 
 

New ISP, same Airoprt, can't connect

Post by Viewe » Sat, 15 Jul 2006 10:18:05

Thanks for yhe help, I'm a bit technically deficent; can you be
somewhat specific as to how I do this, I just want to get the internet
back.

Thanks!
 
 
 

New ISP, same Airoprt, can't connect

Post by Bob Harri » Sun, 16 Jul 2006 09:04:11

In article
< XXXX@XXXXX.COM >,



Applications -> Utilities -> Airport Admin Utility

Double click on your Airport Base Station name in the display that
comes up

View Menu -> Details (or Command-2)

Click on the "Internet" tab.

Change "Connect using:" to "Ethernet"

Click "Update" in the lower right hand corner

That should do it.

If you still have problems, then it is possible your cable company
has captured your Macintosh's MAC address (Media Access Control
address). Sometimes you can reset this by turning off your cable
modem. It may be necessary to turn it off for several minutes.
If that does not work, you may need to call the cable company and
ask them to reset the MAC address at their end. NOTE: I do not
have cable, and I'm just speaking back stuff I've read in these
Mac news groups.

Good Luck.

Bob Harris