"Jocelyn Fiorello [MVP - Outlook]" < XXXX@XXXXX.COM > wrote in
Unfortunately, you may not be able to get it back. Toolbar customizations
are saved in a file called outcmd.dat, and that file is prone to corruption.
Once it's corrupted, you may see toolbars go missing, or changes undone --
they may reappear later, or they may not. There's no way to fix it once it
becomes corrupted; your only option is to delete it or rename it and let
Outlook recreate the default toolbars. After that, if you make
customizations, they should stick and you can back up that file so it can be
restored if the corruption ever occurs again. Macros are not stored in the
outcmd.dat file -- they're stored in a file called VbaProject.otm.
If you're using Windows 2000 or XP, you'll need to search in hidden and
system folders to find the outcmd.dat file.
MVP - Outlook
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