Outlook 2003 Imap Duplicate emails in the Imap inbox

Outlook 2003 Imap Duplicate emails in the Imap inbox

Post by Wayn » Thu, 26 Feb 2004 22:55:15


I'm having this problem where I get duplicate emails in
my Outlook imap inbox. If I exit out of Outlook 2003 and
go back in, the emails in my inbox show up as one email.
But when the next email comes in to my inbox there are
duplicates.
If I exit out of Outlook 2003 and re-launch Outlook and
go back in the previous email that showed up as a
duplicate now shows up as one email message. I just can't
figure out why. I know when it shows up as a duplicate
email it indeed is one email message. I can open up
either email message in the inbox and the content is the
same. Again if I close it down and re-launch the email
shows up as one. We want to roll Outlook out to our users
but we can't until this is fixed. I may try rolling it
out to another user to see if they have the same problem.
Incidently we are using a webmail product right now to
connect to our SMPT post office software. The messages
never show up as duplicates using the webmail. Some users
use Pegasus mail to make their Imap connections and they
don't get duplicates either. Very bizarre as to what
Outlook is doing.

Thanks,
wayne
 
 
 

Outlook 2003 Imap Duplicate emails in the Imap inbox

Post by Wayn » Fri, 27 Feb 2004 00:28:54

I believe I have discovered a fix to my problem.
I went to Tools-Options-Mail Setup-Send/Receive-All
Accounts-Edit
I put a check mark in my Imap folder Inbox
Then selected option to: Download complete item
including attachments.

That seemed to fix the duplicate email messages showing
up in the inbox.

wayne

can't
users
users

 
 
 

Outlook 2003 Imap Duplicate emails in the Imap inbox

Post by Wayn » Fri, 27 Feb 2004 00:37:25

Not so fast. I don't think that was the fix. I just got
duplicates. Very strange thing.

wayne

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problem.
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