Cannot sync Ipod to Outlook 2007 - Outlook keeps crashing when syn

Cannot sync Ipod to Outlook 2007 - Outlook keeps crashing when syn

Post by R2VudGlhbi » Sat, 19 May 2007 23:28:07


I am trying to sync the contacts and calendar with outlook 2007.
I have the lastest iTunes installed and iPod has the lastest version of
software
(it shows that when I tried to update it).
PC is windows vista and outlook 2007.

I can sync the contacts but not the calendar.
When I try to sync outlook restarts and I see the following error:

Problem signature:
Problem Event Name: BEX
Application Name: OUTLOOK.EXE
Application Version: 12.0.4518.1014
Application Timestamp: 4542840f
Fault Module Name: iTunesOutlookAddIn.dll
Fault Module Version: 7.1.0.59
Fault Module Timestamp: 45e8aeeb
Exception Offset: 0001a803
Exception Code: c000000d
Exception Data: 00000000
OS Version: 6.0.6000.2.0.0.256.6
Locale ID: 1033
Additional information about the problem:
LCID: 1033
Brand: Office12Crash
skulcid: 1033
Read our privacy statement:
http://www.yqcomputer.com/


Furthermore, I can select only all calendars from outlook to sync but it
does not show the calendars separately (as I have a couple of them).

I use outlook 2007 with an Exchange account but keep the files in pst rather
than in the server.

I looked for Disabled items in Outlook and found none. Also uninstalled and
installed iTunes again and it did not make any difference.

I would greatly appreciate any ideas as I am totally stuck.
 
 
 

Cannot sync Ipod to Outlook 2007 - Outlook keeps crashing when syn

Post by Milly Stap » Sun, 20 May 2007 00:38:59

Since the error message indicates it is the iTunes add-in, I would hop on over to the Apple site and check their support forums.

-- Milly Staples [MVP - Outlook]

Post all replies to the group to keep the discussion intact. All
unsolicited mail sent to my personal account will be deleted without
reading.

After furious head scratching, Gentian Hila asked:

| I am trying to sync the contacts and calendar with outlook 2007.
| I have the lastest iTunes installed and iPod has the lastest version
| of software
| (it shows that when I tried to update it).
| PC is windows vista and outlook 2007.
|
| I can sync the contacts but not the calendar.
| When I try to sync outlook restarts and I see the following error:
|
| Problem signature:
| Problem Event Name: BEX
| Application Name: OUTLOOK.EXE
| Application Version: 12.0.4518.1014
| Application Timestamp: 4542840f
| Fault Module Name: iTunesOutlookAddIn.dll
| Fault Module Version: 7.1.0.59
| Fault Module Timestamp: 45e8aeeb
| Exception Offset: 0001a803
| Exception Code: c000000d
| Exception Data: 00000000
| OS Version: 6.0.6000.2.0.0.256.6
| Locale ID: 1033
| Additional information about the problem:
| LCID: 1033
| Brand: Office12Crash
| skulcid: 1033
| Read our privacy statement:
| http://www.yqcomputer.com/
|
|
| Furthermore, I can select only all calendars from outlook to sync but
| it does not show the calendars separately (as I have a couple of
| them).
|
| I use outlook 2007 with an Exchange account but keep the files in pst
| rather than in the server.
|
| I looked for Disabled items in Outlook and found none. Also
| uninstalled and installed iTunes again and it did not make any
| difference.
|
| I would greatly appreciate any ideas as I am totally stuck.