Milly Staples [MVP - Outlook]
Post all replies to the group to keep the discussion intact.
After furious head scratching, Jultach asked:
| Currently all of the business prospects are in a public folder and
| when cold calls are made journal entries are made. The journal
| entries dont auto pull into the contact when they are added and
| instead they are added to the users personal journal and they have to
| manually drag and drop them onto the contacts