Problem Viewing Faxes

Problem Viewing Faxes

Post by C. Davey U » Thu, 27 Jan 2005 13:20:23


I used to be able to go into the INBOX folder in Fax Console, click on
an incoming FAX, and have it displayed on my screen. For the last
little while, not sure how long since I FAX infrequently, when I click
on a FAX I get an error message saying there is no default fax viewer.
How do I fix this?
 
 
 

Problem Viewing Faxes

Post by C. Davey U » Thu, 27 Jan 2005 13:23:09

I used to be able to go into the INBOX folder in Fax Console, click on
an incoming FAX, and have it displayed on my screen. For the last
little while, not sure how long since I FAX infrequently, when I click
on a FAX I get an error message saying there is no default fax viewer.
How do I fix this?

I am using XP Home and Office 2003. No SP-2 yet.

CDavey

 
 
 

Problem Viewing Faxes

Post by Russ Valen » Thu, 27 Jan 2005 19:22:49

To view faxes from the Fax Console, the Windows Imaging and Fax viewer must
be your default viewer for TIF files. You can easily restore that setting in
Windows Explorer > Folder Options. File Types. For most users the command
line should read:

"rundll32.exe <drive>:\WINDOWS\system32\shimgvw.dll,ImageView_Fullscreen %1"
--
Russ Valentine
[MVP-Outlook]