by TWlrZXNqb » Sun, 20 Nov 2005 01:32:43
e have 1 user who continues to get this problem.
Machine Sony Vaio Laptop PCG -Z1xsp
Windows XP pro, Service Pack 2 upto date using WSUS, connected to W2K AD
domain (Offline files and mailbox implemented)
Office 2000 pro, SP3 (Outlook 2000 CW mode) to Exchange 2000 SP 3server,
patched with WSUS
Netscreen Remote 8.5
McAfee 8 (removed and replaced with 7 - still the same) - updated using
PPilot ..
VNC 1.2.9
Adobe Acrobat reader 7.0
Event Type: Error
Event Source: Application Hang
Event Category: (101)
Event ID: 1002
Date: 11/11/2005
Event Type: Warning
Event Source: EventSystem
Event Category: (52)
Event ID: 4356
Date: 11/11/2005
Time: 13:14:07
User: N/A
Computer: WL-TEST
Description:
The COM+ Event System failed to create an instance of the subscriber
partition:{41E90F3E-56C1-4633-81C3-6E8BAC8BDD70}!new:{6295DF2D-35EE-11D1-8707-00C04FD93327}. CoGetObject returned HRESULT 8000401A.
Time: 09:14:50
User: N/A
Computer: WL-TEST
Description:
Hanging application WINWORD.EXE, version 9.0.0.6926, hang module hungapp,
version 0.0.0.0, hang address 0x00000000.
Data:
0000: 41 70 70 6c 69 63 61 74 Applicat
0008: 69 6f 6e 20 48 61 6e 67 ion Hang
0010: 20 20 57 49 4e 57 4f 52 WINWOR
0018: 44 2e 45 58 45 20 39 2e D.EXE 9.
0020: 30 2e 30 2e 36 39 32 36 0.0.6926
0028: 20 69 6e 20 68 75 6e 67 in hung
0030: 61 70 70 20 30 2e 30 2e app 0.0.
0038: 30 2e 30 20 61 74 20 6f 0.0 at o
0040: 66 66 73 65 74 20 30 30 ffset 00
0048: 30 30 30 30 30 30 000000
Event Type: Error
Event Source: Application Hang
Event Category: (101)
Event ID: 1002
Date: 11/11/2005
Time: 09:14:30
User: N/A
Computer: WL-TEST
Description:
Hanging application OUTLOOK.EXE, version 9.0.0.6604, hang module hungapp,
version 0.0.0.0, hang address 0x00000000.
Data:
0000: 41 70 70 6c 69 63 61 74 Applicat
0008: 69 6f 6e 20 48 61 6e 67 ion Hang
0010: 20 20 4f 55 54 4c 4f 4f OUTLOO
0018: 4b 2e 45 58 45 20 39 2e K.EXE 9.
0020: 30 2e 30 2e 36 36 30 34 0.0.6604
0028: 20 69 6e 20 68 75 6e 67 in hung
0030: 61 70 70 20 30 2e 30 2e app 0.0.
0038: 30 2e 30 20 61 74 20 6f 0.0 at o
0040: 66 66 73 65 74 20 30 30 ffset 00
0048: 30 30 30 30 30 30 000000
and 1 time the same errors but including
Event Type: Error
Event Source: Application Hang
Event Category: None
Event ID: 1001
Date: 08/11/2005
Time: 12:26:27
User: N/A
Computer: WL-TEST
Description:
Fault bucket 20271770.
Data:
0000: 42 75 63 6b 65 74 3a 20 Bucket:
0008: 32 30 32 37 31 37 37 30 20271770
0010: 0d 0a
This started soon after XP SP2 installed (Initially it failed so removed and
reloaded), I have rebuilt all software on laptop (Including new user profile)
and still the same. Firewall disabled and patch for Computer browser applied.
I have again removed office 2000 rebuilt mail profile , re run XP sp 2 and
reloaded office 2000. I have started Outlook using free/busy switch.
User has local admin rights. I rebuilt similar model laptop (This is only
one that has been built with XP sp2 as all others were sp1 upgraded to sp2
very recently) and logged in on my account. User is Word power user (most
others occ. users) and so I logged onto this new laptop using
