I am currently not able to send or receive e-mails in outlook

I am currently not able to send or receive e-mails in outlook

Post by QUI » Wed, 24 Aug 2005 08:48:01


Vince,

Thanks. Yes I do.

I receive the following 2 messages:
Task 'mail.comcast.net' - Sending ' reported error (0x800CCC78) : 'unable to
send the message. Please verfiy the e-mail address in your account
properties. The server responded: 550 24.92.149.177 blocked by
ldap:ou=rbl,dc=comcast,dc=net - > 550 Message sending error.

The message could not be sent because the server rejected the sender's
e-mail address. (Then it lists my e-mail address, the subject of the e-mail
and the Account info 'mail.comcast.net'),
Server:'smtp.comcast.net',protocol:smtp,SERVER RESPONSE: '550 24.92.149.177
blocked by ldap:ou=rbl,dc=comcast,dc=net - > 550 Message sending error.

I also just got off the phone with my ISP (comcast) and they indicated that
it is not an ISP problem, just an Outlook problem and that all I can do is
either reinstall MS Office or try to contact Microsoft.

What is wierd is that it worked this morning and then when I got home this
afternoon it would not send just receive.

Please help.

Thanks.

Adam
 
 
 

I am currently not able to send or receive e-mails in outlook

Post by QUI » Wed, 24 Aug 2005 08:54:03

Hi Vince,

One more thing. I just rentered all of the information in the E-mail
Accounts box and then attempted to Test Account Settings. Each time when I
click on Test it comes back with the following message:

Send test e-mail message: Unable to send test Message. Please verify the
E-mail Address field.

I have done this at least 4 times and each time no luck.

Thank you for your help. I truly appreciate. If this still does not work,
do you know where I can get a phone number for support here in the US?

Thanks.

Adam

 
 
 

I am currently not able to send or receive e-mails in outlook

Post by QUI » Wed, 24 Aug 2005 10:12:03

MS Outlook 2003.
 
 
 

I am currently not able to send or receive e-mails in outlook

Post by Q2hhc » Wed, 24 Aug 2005 10:47:01

I am also having the same problem, it started yesterday 8/21/2005 for me.
Do you by any chance have Norton Internet Security installed?
It seems my problem started happening after I used LiveUpdate.
Char
 
 
 

I am currently not able to send or receive e-mails in outlook

Post by QUI » Wed, 24 Aug 2005 10:53:03

Yes I do. Did you turn it off?
 
 
 

I am currently not able to send or receive e-mails in outlook

Post by QUI » Wed, 24 Aug 2005 11:00:03

If so how?
 
 
 

I am currently not able to send or receive e-mails in outlook

Post by Q2hhc » Wed, 24 Aug 2005 11:11:01

if you disable Internet Security you can send and receive email. I dont
think you want to do this permanently. Sounds like a problem with Norton
Internet Security.
 
 
 

I am currently not able to send or receive e-mails in outlook

Post by Q2hhc » Wed, 24 Aug 2005 12:23:02

go to this link and follow the instructions for having a problem with email
only and that should fix the problem
 
 
 

I am currently not able to send or receive e-mails in outlook

Post by Q2hhc » Wed, 24 Aug 2005 12:26:02

oops, i forgot the link
http://www.yqcomputer.com/ %20Internet%20Security&ver=2005%20AntiSpyware%20Edition&osv=&osv_lvl=