Accessing Exchange Server 2003 using Vista and Outlook 2003 - Cannot Connect

Accessing Exchange Server 2003 using Vista and Outlook 2003 - Cannot Connect

Post by pric » Sun, 16 Sep 2007 01:38:21


FACTS
I am trying to setup an employee's laptop to connect to our exchange
server. The laptop is new and is running Vista & Outlook 2003. I
would hate to wipe the computer and install Windows xp because of this
issue.


ISSUE NEEDING RESOLVED/QUESTIONED
1. Connecting via http
2. Ping the location
3. Security settings trying to access OWA


EXPLANATION OF FACTS REGARDING ISSUES
Regarding Questions in Order

1. I know the connection works for this specific account and the
location because the desktop, albeit, running Windows xp with Office
2003, can connect to the Exchange Server from the same location.
There is no firewall setting on the router to block incoming traffic.
The laptop's firewall was removed to determine if this was the issue.
It was not.

2. Although I can access the server via the internet browser using
OWA, I cannot ping the server from the laptop.. My ping requests are
timing out.

3. I was having some difficulty accessing OWA with the laptop until I
set the security settings lower. Is there another security setting I
would need to set lower for this laptop to connect?


SUMMARY
Outlined are the basic issues I am working on regarding the employee's
laptop. As you can tell, there is an issue with a security setting as
the laptop will not ping the server yet the laptop will allow a
connection to the server using OWA. Believing that all settings are
factory with the exception of internet security settings regarding the
ability to access webpages, firewall settings being removed, and
antivirus checking turned off, please provide any assistance to this
problem.


Thanks...
Price Purvis
 
 
 

1. cannot start Outlook 2003 in TServer 2003 connecting Exchange 2003

2. Outlook 2003 on server 2003 client machine won't connect to exchange server

We have been trying to troubleshoot this issue for some time, and we
are running very shy on resources about now.

We have outlook 2003 installed on a machine that has windows server
2003 service pack 1 installed. It's not a domain controller, and is
not the exchange server. It does not have ISA server 2000 or 2004
installed. The usual suspects for RPC communication have been ruled
out.

When we try to configure an exchange mail account in outlook, we get
the error message: "The connection to the Microsoft Exchange Server is
unavailable. Outlook must be online or connected to complete this
action."

I have been through the MS knowledgebase article about solving
connectivity problems caused by RPC to no avail. The RPC registry keys
are set correctly, I have uninstalled and reinstalled TCP/IP, and have
even attempted to repair the windows installation using the windows
server 2003 with sp1 CD.

RPCdump reports: RpcMgmtEpEltInqNext:(The remote procedure call failed
and did not execute. ).

RPCPing fails, and I get a lot of: Status is -1073606647

There is no firewall enabled on this machine either... so I just have
no idea what the heck is going on??

Is anyone able to lend a hand in helping solve this issue?

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