Developer Forum

I am looking for a method which will work for my users. Users in my
exchange organization send email using share email accounts. The management
of the users are require to review the sent email items, however run into
issues due to how the Send A's feature works.

Sending email on behalf of another user does not place the sent item in that
mailbox; it stores the sent email in the users email account which sent the
mail.

Is it possible to enable something to allow the items sent from a particular
account to be also saved in that accounts sent items? In some cases, where
acceptable I have made server side rules to bcc all sent items from a
particular email box to a managers box, however in this case they require it
all to stay in the confines of the email box itself

Sorry, I did not add the following information.
I am running Exchange 2007

There's never been a good way to handle this.

Is there a reason that your organization uses Exchange Server 2007 in such
an antiquated way?

Missy

When you say "antiquated way", are you speaking of sending on behalf of
another user account.
If so, I agree and it's a practice that the users have been using for many
of years throughout the version of exchange, going as far back as Exchange
5.5.

When I arrived to where I am here, it was an initiative to move to Exchange
2007, however bad habits die hard and users / manager tend to not take on
change gracefully.

The way I "think" it should work is that for example "Sales" would be a
distribution group rather that an email account used by 10-20 people. Sent
items which need to be monitored would be copied to another account for
management review.

At this time I am just looking to address the issue at hand is the best,
most efficient way possible.

By "antiquated", I mean that users share accounts, and that management feels
the need to be all Big Brother-y about monitoring sent items, which seems
silly to me. :)

I agree that "Sales" should be a distribution group (or an email enabled
Public Folder).

Or a 3rd party app like Salesforce.