Page not found after logging on to OWA 2003 for some users

Page not found after logging on to OWA 2003 for some users

Post by kbajem » Fri, 16 Apr 2004 06:59:38

New setup of OWA 2003. Some users can logon sucessfully
no problem. Other users logon and recieve a page not
found. If the user then highlights the url and erases
most of it leaving the https:/owaname/
they then see their mailbox.


1. Duplicate User Log-On's

2. OWA page not found only for 1 user??????

Hello everyone. We are in an Exchange 2003 SP2 on Windows 2003 SP2, Outlook
I am stumped with this one. I have one user, whom for some reason I cannot
figure out, gets an error when she tries to get to email through OWA. She
gets a page not found error. "HTTP Error 404 - File or directory not found.
Internet Information Services (IIS)" She can get to her email through
Outlook just fine. And she is the only one having this problem out of a user
population of about 1000 folks. I have tried using http://hostname/exchange,
but get the same error. I have looked at her user properties, and everything
looks just the same as mine or any other user. I have tried getting to her
email thru OWA using both IE 7 & IE 8.
If this helps, I can get to her email thru OWA if I initially log onto OWA
with my credentials, and then edit the URL listed in IE with her account
My next option will be to delete and re-create the account if I cannot find
anything that works, altho this is my last option.
Thanks in advance for your help.

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11. NOT FIXED: User is not logged on, although user actually is logged

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