Outlook 2003/Exchange 2003 clients cannot view calendars of Outlook 2007/Exchange 2007 users

Outlook 2003/Exchange 2003 clients cannot view calendars of Outlook 2007/Exchange 2007 users

Post by Crai » Fri, 25 Dec 2009 01:07:31


We are in the middle of planning the migration to Exchange 2007, and I have
noticed that our Outlook 2003 users can not view the shared calendars of
users on Exchange 2007.
I get the message "Unable to display the folder. The information store
could not be opened." I have checked permissions and they look fine. Email
is replication fine between the 2 servers, and the Free/Busy info looks
good.

I tried to google this, but I get everything but.....

Is there a workaround for this?

Thanks in advance!
 
 
 

Outlook 2003/Exchange 2003 clients cannot view calendars of Outlook 2007/Exchange 2007 users

Post by Crai » Fri, 25 Dec 2009 05:20:07

I've also found that Outlook 2003 can not be setup for any of the mailboxes
on Exchange 2007. When I try to create the profile,I get
Outlook could not log on. Ckeck to make sure you are connected to the
network and are using the proper server and mailbox name. The connection to
the microsoft exchange server is unavilable. Out look must be online or
connected to complete this action.

There are not errors in the event log to get me any other clues on this.

Thanks!

 
 
 

Outlook 2003/Exchange 2003 clients cannot view calendars of Outlook 2007/Exchange 2007 users

Post by Crai » Fri, 25 Dec 2009 05:57:20

Ok, figure this one out on my own...
It was an RPC Encryption Issue.

thanks anyway.