Email and Wireless LAN Problem

Email and Wireless LAN Problem

Post by JB » Wed, 08 Oct 2003 10:48:19


My ISP has told me the reason I can not send mail is due to my Microsoft
Wireless Router (MN-500). They did determine that their system is not
validating my account but everything is setup.

I also trapped the login in process and found that my ISP thinks I am a
spammer and also states that I must be a valid Earthlink user.

What the heck is wrong?

What changes can I make to my base station / router so the mail can work?

Oh,., BTW. Email works on my Desktop and my wifes laptop it's just my
IPAQ 3835 that will not work.


Email and Wireless LAN Problem

Post by Helio Diam » Thu, 09 Oct 2003 20:10:31

First: you probably would like to post this question at
microsoft.public.broadband , since the MN-500 experts are there, not here,
where the Pocket PC experts are.

Second: I use the MN-500 as well, and don't have such a problem, and surely
can't see the MN-500 as an obstacle for sending emails. If the MN-500 is not
properly configured, you will not enter the NET at all. So if you are
entering the internet but cannot send mails, it is properly configured and
you should look for an answer in another part of the whole system.


Email and Wireless LAN Problem

Post by David Hett » Fri, 10 Oct 2003 02:00:30

Just a guess on my part, but I would look at authentication. Chances are you
need to authenticate your out going email.

So from Inbox you would tap | Tools | Options... | Accounts (tab) | Tap the
Account name | Next | Next | Next | Options | Next | Check the top box
"Outgoing e-mail server requires authentication" | Next | Finish |

The other option it might be is you need to tell inbox your Domain. Your ISP
should really be able to tell you if you need one of these or not. But that
would be my guess.

David Hettel
Microsoft MVP Mobile Devices

This posting is provided "as is" with no warranties, and confers no rights.
You assume all risks for your use.

Handhelds, mobile:
Bluetooth guides:

Email and Wireless LAN Problem

Post by JB » Fri, 10 Oct 2003 10:35:36


My ISP is telling me I do not need the domain. I also have set my PDA using
authentication and without and I get the same error.


On Wed, 8 Oct 2003 13:00:30 -0400, David Hettel MS MVP - Mobile Devices