MOSS - Users keep getting prompted for username password

MOSS - Users keep getting prompted for username password

Post by aGFwcHlzYW » Fri, 11 Sep 2009 01:56:02


Our users keep getting prompted for username and password even though they
have permissions to the site.

Does anyone know why this happens and how this can be resolved.

many thanks in advance for any help provided.
 
 
 

MOSS - Users keep getting prompted for username password

Post by U3RpdGNoMT » Fri, 11 Sep 2009 19:07:05

This can have multiple reasons, the problem we had recently that caused this
error was with IE8, the problem was that the reverse DNS entry was not
pointing to the same name. In other words, we would access the server (called
SPServ) using http://sharepoint, however, the reverse DNS entry would point
to SPServ instead of "sharepoint".

Other reasons for this problem are also possible, but for these problems
more information is needed:

- What Browser (incl. version) is being used?
- What is the protocol (http or https)?
- DNS Entry used
- etc...

Sincerely,

Stitch

------------

 
 
 

MOSS - Users keep getting prompted for username password

Post by lol » Wed, 16 Sep 2009 21:13:05

Not sure what cause your trouble, but I encountered the same when I
using firefox. I replaced it with IE, then everything is OK, I love
FIREFOX though.
Just FYI
 
 
 

MOSS - Users keep getting prompted for username password

Post by spconsulta » Fri, 18 Sep 2009 08:50:34

There are also some simple solutions, depending on the problem.
Are you saying the do get logged on but should not be prompted for a
password?
This can usually be corrected by adding the site to the local intranet
zone.

Do they try several times, then get logged on anyway? They might not
have access
to some of the graphics on the page. THis happens for example when the
site graphic
is storred in a picture library, but you did not give the users
appropriate read access
to the picture librabry, or if the user does not have access to one of
the components
on the main site landing page.