Incoming mail stuck in SMTP "Messages Pending Submission"
For some weeks now have SBS 2k3 Premium server that on reboot will get
incoming mail stuck in queue SMTP "Messages Pending Submission" It is
using Trend CSM for SMB. Server is fully patched to date including
Exchange 2003 sp1a and hotfix. This problem was present before the
Exchange sp1a. All recommended files are excluded on Server for Trend.
To free mail I try to stop SMTP mail service, which will not stop,
then shut down machine and reboot. This clears all mail and runs
faultlessly till next reboot, usually after Windows update patch
install. No unusual messages in log. This is the only way that I can
get e-mail flowing.
Trolling thro Google it seems to be an issue so I downloaded Trend
Support patch SMEX62-patch.exe. On trying to install error message as
"Wrong Product Version can only be installed if you are running
Scanmail for Microsoft Exchange 6.2 (build 1098)"
Checked our files all build 1075 so presumably we need patch to alter
the build to higher than 1098. Our Version of Scanmail for Exchange is
6.21 Build 1075.
Have been in touch with our Trend suppliers and given all above
details, but no response from them. Incidently I have a test server
on a separate domain installed as above and that also has the same
problem, and can only free mail off as above workaround.
Please can anyone advise of remedy or which patch to sort this issue?