Could not get

Could not get

Post by Phil Phan » Tue, 29 Jul 2003 12:49:57

I have a 3rd party mobile hard disk storage device with
I could not get the icon onto the desktop despite updating
the driver when I open up the hardware device in the
system file.
I seen an error code message saying code 10 but not able
to find out more about it.
Can someone help please.


Could not get

Post by Dave Patri » Tue, 29 Jul 2003 12:55:53

Text that is displayed in Device Manager:

The device cannot start. (Code 10)
Try updating the device drivers for this device.
Solution button: Update Driver (starts the Update Driver wizard)
This error message is one of the most commonly encountered error messages.
The most common cause of this error message is a bad or incompatible device
If the error message occurs because of a bad device driver, it is generally
because a specific subdriver in the driver stack does not succeed
IRP_MN_START_DEVICE. It can be difficult to determine which driver in the
stack is at fault. This behavior can occur if a driver in the driver stack
is corrupted or invalid for this device. When a device is enumerated, the
descriptor contained in its configuration memory space is capable of
defining a list of compatible devices that work if a specific device driver
for this device is unavailable. If Windows 2000 loads the compatible device
driver but cannot adequately drive the device, the error message may be
displayed. In this case, a prompt for a device driver is not displayed.
Check with the manufacturer of this device for a digitally signed Windows
2000 specific device driver for the device. Run the Update Driver wizard
using the Update Driver button, but do not let Windows 2000 automatically
detect devices. Instead, click Have Disk when prompted, and manually point
the wizard to the appropriate driver.
This error code may be displayed if the device attempts to use one of
Windows 2000's class drivers but that class driver cannot drive the device.
You may encounter this behavior if you are prompted for a device driver but
none was available, so you skipped the installation. You can resolve this
problem using the same method described in the bulleted item above.
Try another device to verify that the hardware is not bad.


Dave Patrick ....Please no email replies - reply in newsgroup.
Microsoft MVP [Windows NT/2000 Operating Systems]