User does not have a server mailbox

User does not have a server mailbox

Post by Neal » Sat, 14 Aug 2004 12:08:25


The manager has asked to be able to view everyone's mail. We have granted
her access, and in all cases but one, everything is fine. (Exch2000, sp3,
Office XP Sp3)

However when she tries to access the one problem mailbox, she gets a
message:

Unable to display the folder, Cannot open the mailbox for this user as the
user does not have a server mailbox!

We've found http://www.yqcomputer.com/ , but this is says the
two users do not belong to the same Exchange server organization - but they
do. It's a small office, one server and 8 users. All the others work fine.
I've compared two users side by side in ADUC but can't find any differences
anywhere.

Any thoughts on how to solve this?

Thanks, Neal