offline address book cant be downloaded;Rebuild offline address book fails

offline address book cant be downloaded;Rebuild offline address book fails

Post by Bink » Tue, 31 May 2005 23:11:54


Hi,

I have 3 issues on my stand alone exchange 2003sp1 server (win2k3sp1) which
I think are related to one problem in the configuration.

Outlook 2003 clients can't download the offline address book (OAB)

When trying to download (Send and receive) Microsoft Exchange offline
address book users get this error:
The operation failed. An object can't be found. error code is: 0X8004010F

After research I learnt that the OAB needs to be rebuild, but when I do that
I get this error:

MAPI or an unspecified service provider. ID no: 00000000-0000-00000000

Also every few minutes I get this event in the application log:

Event Type: Error
Event Source: MSExchangeSA
Event Category: MAPI Session
Event ID: 9175
Date: 5/30/2005
Time: 3:58:23 PM
User: N/A
Computer: BOX
Description:
The MAPI call 'OpenMsgStore' failed with the following error:
The attempt to log on to the Microsoft Exchange Server computer has failed.
The MAPI provider failed.
Microsoft Exchange Server Information Store
ID no: 8004011d-0512-00000000

Also this event every 25 minutes:

Event Type: Error
Event Source: MSExchangeFBPublish
Event Category: General
Event ID: 8197
Date: 5/30/2005
Time: 3:38:16 PM
User: N/A
Computer: BOX
Description:
Error initializing session for virtual machine BOX. The error number is
0x8004011d. Make sure Microsoft Exchange Store is running.


I can assure you the store is mounted and running, every user can work.

This KB talks about a mixed envionment: 321102.KB.EN-US XADM: An Event ID
9175 Error Message Is Logged When the Offline Address List Is Generated:
http://www.yqcomputer.com/ ;EN-US;32112

Hint: Outlook 2003 has been installed on this server and is removed now,
could this somehow corrupted the MAPI?
I have checked the Directory Access tab no the server properties in Exchange
manager, the are all correct and working.This exchange server is also the
DC.
Netdiag gives no errors
DCdiag gives no errors.

I hope anyone has a solution.


Thanks


Bink
 
 
 

offline address book cant be downloaded;Rebuild offline address book fails

Post by Marina Roo » Wed, 01 Jun 2005 00:08:21

Hi Bink,

You should never have installed Outlook on the server, as indeed it will
have corrupted the MAPI profile.

Microsoft does not support installing Exchange Server components and Outlook
on the same computer:
http://www.yqcomputer.com/

--
Regards,

Marina Roos
Microsoft SBS-MVP
One of the Magical M&M's
www.smallbizserver.net
Take part in SBS forum:
http://www.yqcomputer.com/

"Bink bink.nu>" <bink -> schreef in bericht

which
that
failed.
Exchange >> manager, the are all correct and working.This exchange server is also the >> DC. >> Netdiag gives no errors >> DCdiag gives no errors. >> >> I hope anyone has a solution. >> >> >> Thanks >> >> >> Bink >> >> >> >> >>

 
 
 

offline address book cant be downloaded;Rebuild offline address book fails

Post by Bink » Wed, 01 Jun 2005 00:43:41

hank you Marina,

I understand that it is not supported but is there a solution for a
corrupted MAPI ?

Thanks,

Bink


"Marina Roos [SBS-MVP]" < XXXX@XXXXX.COM > wrote in message
news: XXXX@XXXXX.COM ...


 
 
 

offline address book cant be downloaded;Rebuild offline address book fails

Post by Marina Roo » Wed, 01 Jun 2005 00:47:49

i Bink,

Have a look at the mapisvc.inf file to see if it still has references to
Outlook or something else.

--
Regards,

Marina Roos
Microsoft SBS-MVP
One of the Magical M&M's
www.smallbizserver.net
Take part in SBS forum:
http://www.smallbizserver.net/Default.aspx?tabid=53

"Bink" <bink bink.nu> schreef in bericht
news:% XXXX@XXXXX.COM ...
message
0X8004010F
ID
Generated:
now, >>>>> could this somehow corrupted the MAPI? >>>>> I have checked the Directory Access tab no the server properties in >>>> Exchange >>>>> manager, the are all correct and working.This exchange server is also
the >>>>> DC. >>>>> Netdiag gives no errors >>>>> DCdiag gives no errors. >>>>> >>>>> I hope anyone has a solution. >>>>> >>>>> >>>>> Thanks >>>>> >>>>> >>>>> Bink >>>>> >>>>> >>>>> >>>>> >>>>> >>>> >>>> >> >>


 
 
 

offline address book cant be downloaded;Rebuild offline address book fails

Post by Bink » Wed, 01 Jun 2005 18:29:31

i,

I dont see any outlook references, do you or anybody have any other tips?

Thanks

Bink



"Marina Roos [SBS-MVP]" < XXXX@XXXXX.COM > wrote in message
news: XXXX@XXXXX.COM ...


 
 
 

offline address book cant be downloaded;Rebuild offline address book fails

Post by Marina Roo » Wed, 01 Jun 2005 21:45:46

i Bink,

Compare the mapisvc.inf file with the one from a server that didn't have
Outlook installed.

--
Regards,

Marina Roos
Microsoft SBS-MVP
One of the Magical M&M's
www.smallbizserver.net
Take part in SBS forum:
http://www.smallbizserver.net/Default.aspx?tabid=53

"Bink" <bink bink.nu> schreef in bericht
news: XXXX@XXXXX.COM ...
message
(win2k3sp1)
offline
00000000-0000-00000000
Event
also >>>> the >>>>>>>> DC. >>>>>>>> Netdiag gives no errors >>>>>>>> DCdiag gives no errors. >>>>>>>> >>>>>>>> I hope anyone has a solution. >>>>>>>> >>>>>>>> >>>>>>>> Thanks >>>>>>>> >>>>>>>> >>>>>>>> Bink >>>>>>>> >>>>>>>> >>>>>>>> >>>>>>>> >>>>>>>> >>>>>>> >>>>>>> >>>>> >>>>> >>>> >>>> >> >>